Unfortunately our doctors can not help you with everything

In some situations, we will always refer you to a GP or emergency room for a quick clarification or because you will need follow-up.

Chest pain
Heavy bleeding
Difficulty breathing
Head injuries
Bone fractures
Sudden and severe pain
Moderate and extensive fire damage
Psychosis and confusion
Cramps
Acute vision loss
Nodules / tumors
Fever in infants from 0-3 months
Adjustment of solid medicine (eg blood pressure medicine, metabolic medicine or diabetes medicine)
Renewal of prescriptions for high-risk medications
Prescriptions for addictive drugs (eg strong painkillers and sleeping pills)
No image / video examinations of genitals or the like
Traffic accident
Power damage / shock
Fall from heights
Suspicion of meningitis
Unconsciousness
Acute dizziness
Acute and severe allergic reaction
Drowning
Suspicion of acute cerebral event (stroke etc)