What happens after I have booked a psychology consultation?
After you have booked a psychology consultation, the upcoming appointment will appear on the home screen of your app. You will see the name of the psychologist you have scheduled the consultation with, as well as the time they will call you, along with some information on how to prepare for the consultation or cancel it if necessary.If you book a consultation for a later time, you will receive a message from the Eyr app 24 hours before the appointment, asking you to go into the app where you will find a link to a symptom assessment form. If you book the consultation on the same day, the link to the form will appear immediately on your home screen.
By going through the form, you will address specific issues or concerns related to the need for psychological help. The purpose of this assessment is to rule out what doesn't apply to you and to indicate how much the difficulties you may recognize affect you. This usually takes 10-12 minutes, and only you and the psychologist you have chosen to speak with will have access to your responses.
Completing the symptom assessment before the session is not mandatory, but we recommend it, as it will help the psychologist gain a better understanding of your situation. Based on this and the information you have provided about why you are seeking help, they will be able to tailor the session to ensure you get the most benefit from the conversation.